Rates & Fee Schedule

Rates Effective January 1, 2020

Fee Schedule

No Support Agreement

$ 150per hour
  • Service: Monday thru Friday from 9:00AM to 5:00PM CST.

  • Appointments without a service agreenment are billed from the time we leave our office until the time we leave your office. The total payment is due when services are rendered.

  • Phone support is billed in 30-minute increments for non-support agreements.
  • Customers who are more than 1 hour from our offices will be billed $1 per mile to the destination.

Support Agreement Service

$ 135per hour
  •  6-9 Hours

  • All support agreements require proactive monitoring to ensure proper service.

  • Any time above the preset time is considered an overage. Overages are billed at a rate of $135 an hour.

  • Client will have 15 days to pay invoices with a grace period of 5 business days at which time a 1% finance charge will be added to any outstanding invoices that are not paid within 15 days.

  • Customers who are more than 1 hour from our offices will be billed an additional $1 per mile to the destination.

Support Agreement Service

$ 120per hour
  • 10-19 Hours

  • All support agreements require proactive monitoring to ensure proper service.

  • Any time above the preset time is considered an overage. Overages are billed at a rate of $120 an hour.

  • Client will have 15 days to pay invoices with a grace period of 5 business days at which time a 1% finance charge will be added to any outstanding invoices that are not paid within 15 days.

  • Customers who are more than 1 hour from our offices will be billed an additional $1 per mile to the destination.

Support Agreement

$ 100per hour
  • 20+ Hours

  • All support agreements require proactive monitoring to ensure proper service.

  • Any time above the preset time is considered an overage. Overages are billed at a rate of $100 an hour.

  • Client will have 15 days to pay invoices with a grace period of 5 business days at which time a 1% finance charge will be added to any outstanding invoices that are not paid within 15 days.

  • Customers who are more than 1 hour from our offices will be billed an additional $1 per mile to the destination.